The Trustee for Finance Pro Consultants Trust (ABN 81 311 630 899) ("Finance Pro Consultants", "we", "us" or "our") respects your privacy. This policy explains how we collect, hold, use and disclose personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We only collect personal information that is reasonably necessary for our business. Depending on how you deal with us, this may include:

• your name, job title and organisation;
• contact details such as email address, phone number and postal address;
• the content of enquiries and correspondence you send us;
• for job candidates: your résumé, employment history, qualifications, referee details, work rights and, where relevant to a role, security clearance status;
• for clients and suppliers: billing and payment details; and
• technical information about your visit to our website, such as browser type and pages viewed.

We do not collect sensitive information (such as health information or criminal record information) unless you consent and it is reasonably necessary for a role or service, or the law requires or allows it.

2. How we collect personal information

We usually collect personal information directly from you, for example when you complete our website enquiry form, email or call us, apply for a role, or engage us to provide services. Sometimes we collect information from third parties, such as referees you nominate, your employer, or publicly available sources like professional networking sites. If you choose not to give us information we ask for, we may not be able to respond to your enquiry or provide our services.

3. Why we collect and how we use it

We collect, hold and use personal information to:

• respond to your enquiries and provide the services you request;
• assess candidates for roles and introduce them to prospective employers;
• manage our relationship with clients, candidates and suppliers, including invoicing;
• improve our website and services;
• send you information about our services, where you have agreed to receive it; and
• meet our legal and regulatory obligations.

4. Who we disclose personal information to

We do not sell personal information. We may disclose it to:

• prospective employers, where you have applied for or agreed to be put forward for a role;
• referees and verification services, with your consent;
• service providers who help us run our business, such as website hosting, email delivery (Resend), email, IT, accounting and professional advisers;
• government agencies or other parties where required or authorised by law.

We require our service providers to handle personal information securely and only for the purpose we provide it.

5. Overseas disclosure

Some of our service providers, including website hosting and email delivery providers, may store or process information on servers located outside Australia, such as in the United States or Europe. Where we disclose personal information overseas, we take reasonable steps to make sure it is handled consistently with the APPs.

6. Cookies and third-party content

Our website does not use cookies for advertising or analytics. Our contact page includes an embedded Google Map, which may collect technical information, such as your IP address, and may set cookies in line with Google's own privacy policy. You can control cookies through your browser settings.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include access controls, password protection and secure cloud services. When we no longer need personal information for any lawful purpose, we take reasonable steps to destroy or de-identify it.

8. Direct marketing

We will only send you marketing communications if you have agreed to receive them or would reasonably expect them. Every marketing email includes a way to unsubscribe, or you can contact us at any time to opt out.

9. Accessing and correcting your information

You may ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete or misleading. Contact us using the details below. We will respond within a reasonable time, usually 30 days. If we refuse a request, we will tell you why in writing.

10. Complaints

If you believe we have breached the APPs, please contact us in writing first. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.auor on 1300 363 992.

11. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

12. Contact us

Privacy Officer, The Trustee for Finance Pro Consultants Trust
84 Northbourne Avenue, Canberra ACT 2612
Email: FinancePro@contractor.net
Phone: +61 433 940 056